Secretariado Master Class (São Paulo, Brazil) - The Essential Assistant (Video)


In this video, Melba unravels key concepts and ideas that reflect qualities of successful Executive Assistants. The concepts discussed can extend beyond the role of Executive Assistants and can apply to corporate careers in general. The expectations for Executive Assistants covered in this video will be sustainable for years to come.

Timestamps for notable topics:

0:00 - Introduction to the role of Executive Assistants

Executive Assistant - Core Values & Attributes

3:22 - Confidence

8:54 - Perserverance

12:36 - Patience

21:03 - Courage

Executive Assistant - Core Competencies

22:37 - Communication/Collaboration

23:19 - Problem Solving

24:00 - Project Management Skills

24:57 - Decision Making Skills

27:56 - Concentration on Work Quality

28:57 - Obtaining Resources

30:12 - Integrity

32:11 - Strategic Support: A Gateway to Business Partnerships

36:08 - A Personal Note

38:47 - A Summary Note

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