ESSENTIAL RESOURCES

Professional Development and Training:
Articles and Video:
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The Harvard Business Review: The Secret Weapon of Great Leaders (Video)
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The Essential Assistant (Video)
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Making Copies, Stopping Planes, and Other Feats of Great Assistants
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The Harvard Business Review: What Executive Assistants Know About Managing Up
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COINS 2013 Conference, Brazil. Congresso Internacional de Secretariado: The Skills of the Professional Executive Assistant are Indispensable (Video)
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Harvard Business Review, May 2011: The Case for Executive Assistants
Books by Melba J. Duncan:
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The New Executive Assistant: Advice for Succeeding as an Executive or Administrative Assistant (McGraw-Hill)
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How To Succeed in Business As An Executive Assistant (Macmillan)