THE DUNCAN GROUP
Staff Performance Consulting: Organizational Intervention

In our consulting practice, we bring the expertise, advice and assistance to help companies address their specific staff performance improvement needs. Our goal is to help facilitate the presence of a competent, motivated and productive administrative team, capable of meeting current and future organizational needs.

Our human resources consulting services are tailored to support our clients’ existing culture and include such activities as:

  • Cultivating strong teamwork and productivity
  • Aligning the administrative staff support framework, including the redesign of roles, procedures and resources
  • Training management and support staff to effectively implement new systems
  • Building systems, policies, and procedures that facilitate the judicious hiring, assignment, replacement and compensation of the support staff
  • Designing human resource handbooks, job descriptions, procedures for performance and compensation reviews

We work closely with management to create teams that are energized, empowered and engaged. The outcome of our consulting practice is a reliable and collaborative environment, with administrative efficiency and effectiveness. Our strategy:

  • Implement staff development efforts to improve employees’ skills, motivation, and performance
  • Monitor workplace climate and employee relations
  • Evaluate existing support staff needs and infrastructure through executive interviews and support staff testing; recommend appropriate changes and monitor performance
  • Establish a team-building structure to promote information sharing, coverage, utilization of skills, and adherence to standards